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We invest in

Specialist Expertise, and harness in-depth industry knowledge

to develop best practice methodology

An experienced team of industrial engineers and process optimisation experts unlock cost efficiency and optimisation within complex industrial environments.

Re-engineering of business and operation processes.
Training, coaching and management of human capital

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Productivity targets achieved to Packaging rate on average over 96% vs Plan

0

Safety incidents FY2022

0%

Average Monthly scorecard ratings vs KPI’s @ 90%

0%

100% adherence to packing specification

Outsourced FMCG Solutions

Process Optimisation and People Management to
Optimise Resource Flexibility

0

0 safety incidents FY2022

0%

Productivity targets achieved to Packaging rate on average over 96% vs Plan

0%

100% adherence to packing specification

0%

Stevedoring vessel discharge rate vs KPI: 96.45%

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Container loading Rate vs KPI – 99.45%

0%

Product Handling Rate vs KPI – 132.38%

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Container Discharge rate vs KPI– 129.46%

Outsourced Manufacturing Solutions

Hospitality-inspired bespoke solutions

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90% Customer satisfaction across
all service areas/touchpoints

0%

We are the face of the business, thus
creating the first impression for your
customers/visitors

Hospitality & Front Desk Services

Optimising success rates through inbound and outbound telecommunications services

0
seconds

15 sec Average Speed of Answer/Call Wait Time

0
minutes

4 min Handle Time

0
hours

2 hr Escalation Response

0%

85% First Call Resolution

call centre & telecoms solutions
0
Incidents

2 Safety incidents forFY 21/22

0%
average

94% average on scorecard v KPIs for FY21/22

Warehouse Staffing Solutions

Featured Insights

Is functional outsourcing the key to future-proofing your business?

If the pandemic has taught us anything, it’s that those businesses that are agile, flexible and scalable are far more likely to survive than those that aren’t.

How to improve productivity and efficiency in industrial businesses

Time is money, and nowhere is this truer than in the industrial sector. An increase in productivity results in increased revenue and the opportunity to expand the business, increase wages or purchase new equipment.

4 ways we can begin to solve South Africa’s youth unemployment crisis

South Africa’s youth unemployment is at a record high. According to StatsSA, the official unemployment rate in the first quarter of 2021 was 32,6%.

Five competitive advantages to business process outsourcing

It’s a common problem: businesses invest time and resources in recruiting, onboarding and training employees to fill specific process roles, that aren’t necessarily part of the organisation’s core competencies.

Connect with us to find
out how you can reduce
complexity in your
operating environment

Connect with a sector specialist
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